Welcome to Unitybridge Services Pvt Ltd. - an online platform that connects customers with service providers, vendors, manufacturers, and sellers. By using this website, creating an account, or using it as a guest user, all customers hereby irrevocably consent to comply with and be bound by the user agreement and terms and conditions of https://unitybridge.in/ . Please read them carefully before accessing or using our services.
User: Any individual or entity who uses the Platform to avail services.
Service Professional (Vendor): Independent professionals or businesses registered on our Platform to offer services.
Platform: Our website, mobile application, and any other digital services provided by Unitybridge Services Pvt Ltd.
https://unitybridge.in/is a platform that facilitates users to discover, book, and order services from manufacturers, sellers, or vendors listed on this website. We do not directly provide services but only act as an intermediary between Users and Vendors. All transactions between Users and Vendors are solely their responsibility.
By using our platform, all users agree to
Provide accurate and complete information during registration.
Use the Platform only for lawful purposes.
Not engage in any fraudulent activities or misuse of services.
Abide by all applicable laws and regulations.
All vendors, sellers, etc. registered on this website must abide by these terms provided by Unitybridge Services Pvt Ltd .
Maintain valid licenses and qualifications as required by law.
Deliver high-quality services as per industry standards.
Not misrepresent their expertise or experience.
Comply with our cancellation, refund, and dispute resolution policies.
The following are the terms and conditions every member of this website, vendor, and customer is bound to follow.
Acceptance of Terms: By accessing or using https://unitybridge.in/ , you confirm that you have read, understood, and agreed to all the terms of use, our privacy policy, refund policy, shipping, etc., published on our website.
Eligibility: To create an account on our website, you must be at least 18 years of age or accessing the website under adult supervision.
User Account: You can create an account or use the website as a guest user to buy the listed products. Users are solely responsible for maintaining the confidentiality of their account and its details, and all activities are done through the account.
Product Listings and Pricing: We can change or update product descriptions, prices, and availability, subject to change without prior notice. We make every effort to display accurate information, but do not guarantee the accuracy, completeness, or reliability of any product listing.
Order Acceptance and Cancellation: Unitybridge Services Pvt Ltd reserves all rights to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product or pricing information, or problems identified by our payment department.
Third-Party Sellers: Unitybridge Services Pvt Ltd is not responsible for the quality, safety, legality, or availability of the products offered by third-party sellers listed on our website. All grievances related to quality, safety, and legality are directed to the seller.
Use of the Website: By creating an account or using this website as a guest user, you agree not to misuse the website in any way, including but not limited to transmitting harmful software, engaging in fraudulent activities, or violating intellectual property rights.
Intellectual Property: All website content on https://unitybridge.in/ , including logos, images, product descriptions, and designs, is owned by or licensed to Unitybridge Services Pvt Ltd and is protected by applicable intellectual property laws of the government of India. Illegal activity or misuse can lead to legal proceedings.
Limitation of Liability: https://unitybridge.in/ shall not be liable for any indirect, incidental, or consequential damages resulting from the use of or inability to use our services.
Amendments: We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of the website signifies your acceptance of the updated terms.
Booking and payments from customers and any third-party seller hereby consent to these terms of use by using this website.
Users can buy any product through our platform by selecting a preferred Vendor.
Payments can be made through secure payment gateways through credit cards, debit cards, online wallets, or UPI, depending on the customer's choice.
Customers can choose COD, but it's eligible for an extra charge depending on the vendor's discretion and the total amount paid.
Unitybridge Services Pvt Ltd may or may not charge a platform fee or commission from the Vendor. It depends on the company's discretion.
For Users:
Cancellation 24 hours before service time: Full refund (if prepaid).
Cancellation within 24 hours of service time: No refund.
No show or failure to provide access: No refund and full-service charges may apply.
For Vendors:
Vendors must inform Users at least 24 hours in advance if they are unable to provide the booked service.
Failure to show up or cancel without notice may lead to penalties or removal from the Platform.
All cancellations are subject to a 100% refund in case:
The cancellation is due to the failure of the Vendor to provide the booked product or service.
If the service provided is not what was promised while ordering.
If cancellation is made by the User before the eligible refund window (as per the Cancellation Policy).
Non-Refundable Cases:
If a service has already been availed of.
If a User is dissatisfied but does not provide valid reasons.
If cancellation is made beyond the eligible refund period.
Refunds (if applicable) will be processed within 5-7 business days to the original payment method.
Any disputes regarding refunds must be raised within 48 hours of service completion.
All the terms & conditions in this document are governed by the laws of India. Any disputes related to any of the above-mentioned policies are subject to the jurisdiction of the courts in Kolkata, West Bengal.
For any concerns, contact us at help@unitybridge.in
