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Frequently Ask Questions

Below are frequently asked questions, you may find the answer for yourself.

Shipping

The available shipping methods for Unity Bridge may include:

1. Standard Shipping
  • Delivery Time: 5-7 business days
  • Cost: Free or low-cost, depending on order value
  • Tracking: Available

 

2. Express Shipping
  • Delivery Time: 2-3 business days
  • Cost: Additional fee applies
  • Tracking: Available

 

3. Same-Day/Next-Day Delivery (Selected Locations)
  • Delivery Time: Within 24 hours
  • Cost: Premium charge applies
  • Tracking: Available

 

4. International Shipping
  • Delivery Time: 7-14 business days (varies by destination)
  • Cost: Based on location and package weight
  • Tracking: Available

 

5. Pickup Points / In-Store Pickup (If applicable)
  • Delivery Time: Ready for pickup within 24-48 hours
  • Cost: Free
  • Tracking: Notification when the order is ready

Yes, Unity Bridge offers international shipping to many countries worldwide.

 

International Shipping Details:

Delivery Time: Typically 7-14 business days (varies by destination).
Shipping Cost: Based on the destination, package weight, and shipping method selected.
Tracking: Available for all international shipments.
Customs & Duties: Customers are responsible for any applicable customs duties, taxes, or import fees in their country.

📍 Estimated Delivery Times:

Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Same-Day/Next-Day Delivery: Available in select locations
International Shipping: 7-14 business days (varies by destination)

 

⏳ Factors That May Affect Delivery Time:
  • Order Processing: Most orders are processed within 24-48 hours.
  • Holidays & High Demand: Peak shopping seasons may cause slight delays.
  • Customs Clearance (for international orders): Processing times vary by country.

 

📍 Track Your Order

Once your order ships, you’ll receive a tracking number via email. You can track your package on our https://unitybridge.in/orders/tracking  or the courier's website.

Payment

We accept a wide range of payment methods to make your shopping experience convenient and hassle-free. These include credit/debit cards, digital wallets, net banking, cash on delivery (COD) for select locations, and UPI payments. If you encounter any issues during checkout, feel free to contact our support team for assistance.

Absolutely! We take your security seriously and use industry-standard encryption to protect your personal and financial information. Our website is secured with SSL certificates, and we partner with trusted payment gateways to ensure a safe and secure transaction every time. Additionally, our customer support team is always available to help you with any concerns regarding online safety or transactions.

 We support multiple types of transactions to suit different users including- 

  • B2B (Business-to-Business) transactions where businesses sell to other businesses.

  • B2C (Business-to-Consumer) sales from businesses directly to end consumers, 

  • C2C (Consumer-to-Consumer) peer-to-peer deals, and 

  • C2B (Consumer-to-Business) opportunities where consumers can offer their products or services to businesses.

Order & Returns

1. Browse & Select Products
  • Visit [www.unitybridge.com] and explore our categories.
  • Click on a product to view details, images, and pricing.
  • Select your preferred size, color, or quantity, then click “Add to Cart”.

 

2. Review Your Cart
  • Click the cart icon at the top-right corner of the page.
  • Review your selected items and make any changes.
  • Click “Proceed to Checkout” when ready.

 

3. Enter Shipping & Billing Details
  • Fill in your shipping address and contact information.
  • If applicable, apply promo codes or discounts.

 

4. Choose a Payment Method
  • Select from credit/debit cards, PayPal, digital wallets, or cash on delivery (if available).
  • Enter your payment details and proceed to checkout.

 

5. Place Your Order
  • Review all details, then click “Place Order”.
  • You’ll receive an order confirmation email with tracking details once your order is processed.

 

6. Track Your Order
  • You can check the status of your order anytime through the Order Tracking Page or your Unity Bridge account.
Order Cancellation Process:

 

  1. Check Cancellation Window
    • Orders can be canceled within [4] hours of placing them.
    • Once shipped, cancellation is not possible, but you can request a return.

 

  1. Cancel via Your Account 🛒
    • Log in to your Unity Bridge account.
    • Go to "My Orders" and select the order you wish to cancel.
    • Click "Cancel Order" (if still eligible).

 

  1. Contact Customer Support 📞
    • If you checked out as a guest or need urgent changes, contact us at support@unitybridge.com or customer service phone number.
Benefits of Creating an Account:

While guest checkout is available, having an account provides several advantages:

Faster Checkout – Save your shipping and payment details for future orders.
Order Tracking – Easily track your purchases in one place.
Exclusive Offers – Get access to special discounts and promotions.
Easy Returns & Refunds – Manage returns and refunds effortlessly.

Order Tracking Process:

 

  1. Check Your Confirmation Email 📩
    • After placing an order, you’ll receive a confirmation email with a tracking link.

       

  2. Visit the Order Tracking Page 🌐
    • Go to https://unitybridge.in/orders/tracking and enter your order number and email/phone number.

 

  1. Use the Courier’s Tracking System 🚚
    • If your order is shipped via a third-party carrier (e.g., FedEx, UPS, DHL), use their website to track your shipment using the tracking number provided.
  2. Contact Customer Support ☎️
    • If you have any issues tracking your order, reach out to our support team at help@unitybridge.in for assistance.

Return Process:

  1. Check Eligibility:
    • Returns must be initiated within [10] days of delivery.
    • The item must be unused, in original packaging, and include all accessories.
  2. Request a Return:
  3. Ship the Item:
    • You’ll receive a return shipping label (if applicable).
    • Pack the item securely and drop it off at the designated courier service.
  4. Receive Refund or Exchange:
    • Refunds are processed within [10] business days after the item is received and inspected.
    • Exchanges are subject to stock availability.

 Yes! 

We support Consumer-to-Consumer (C2C) transactions. Any individual contributor can list their individual business, homemade items, or preowned goods to sell directly to our customers online. They all enjoy the same benefits we offer to large-scale B2C sellers. 

Absolutely, yes!

We encourage B2B (Business-to-Business) transactions on our ecommerce website. Any seller can sell in bulk and any business or enterprise can easily buy in bulk on our platform. We offer a variety of wholesale options in categories like electronics, apparel, home décor, and more.

Yes, you can! 

Through C2B (Consumer-to-Business) transactions, any consumer or freelancer can simply offer their service or products through our online ecommerce platform. That's what makes us unique we are a wholesome marketplace, facilitating all kinds of transactions- from B2B to B2C. C2C and C2B. Any consumer can sell their service like graphic design, photography, or handmade goods — directly to businesses listed on our website. 

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